Smart & Easy Guarantee

Our Smart & Easy Guarantee

We strive to exceed your expectations the first time, every time!

If you’re not completely satisfied with every aspect of your order, let us know. When possible, we will arrange to replace, exchange, repair or issue a refund—it’s that easy.

If you need to make a return, please contact a Customer Care Specialist to arrange a return.


Call: 1800 522 080 or email: hello@smartpractice.com.au

If you need to return something—call us!
Due to manufacturer and shipping restrictions, expired products, hazardous material and temperature controlled products are not returnable. Before opening handpieces/small equipment and special order items, please verify you have received the products you have ordered. Opened equipment will be repaired or replaced in accordance with the manufacturer’s warranty.